Terms of service

Terms of Service – Chaizo

Introduction

Chaizo ("we", "our", "us") operates this website and provides related products and services, including the sale of premium teas and chai spices. By visiting, browsing, or making a purchase from our website, you agree to be bound by the following Terms of Service.

If you do not agree to these terms, please do not use our website or services.

Privacy

Please review our Privacy Policy, which governs how we collect, use, and protect your personal information. By using our services, you consent to such collection and use.

Electronic Communications

When you use our services or communicate with us via email, WhatsApp, or the website, you are communicating with us electronically. You consent to receive communications from us electronically, and you agree that such communications satisfy any legal requirement that they be in writing.

Intellectual Property

All content available on this website, including text, graphics, logos, images, audio clips, product descriptions, and data compilations, is the property of Chaizo or its content suppliers and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited.

Trademarks

All trademarks, logos, brand names, service marks, and trade dress displayed on this website are the exclusive property of Chaizo. Use of these marks without prior written permission is prohibited.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Chaizo reserves the right to:

Refuse service
Terminate or suspend accounts
Cancel orders
Remove or modify content

at its sole discretion, without prior notice or liability.

Orders & Risk of Loss

All products purchased through our website are made pursuant to a shipment contract. Risk of loss and title for products pass to you upon our delivery of the products to the shipping carrier.

Disclaimer of Warranties

All services, products, and content provided by Chaizo are offered on an “as is” and “as available” basis unless otherwise stated in writing.

To the fullest extent permitted by law, Chaizo disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not guarantee that the website, services, or electronic communications will be free from errors, interruptions, viruses, or other harmful components.

Limitation of Liability

Chaizo shall not be liable for any damages arising from the use of our website, products, or services, including but not limited to direct, indirect, incidental, punitive, or consequential damages, except as required by applicable law.

Your use of our services is at your sole risk.

Disputes & Jurisdiction

Any dispute or claim relating to your use of the Chaizo website, products, or services shall be subject to the exclusive jurisdiction of courts in Delhi, India.

All dispute resolution proceedings shall be conducted on an individual basis only, and not as part of a class or representative action.

Product & Shipping Concerns

All product-related or shipping-related concerns must be reported within 24 hours of delivery for us to investigate and assist accordingly.

Changes to Terms

Chaizo reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.