Privacy policy

Privacy Policy – Chaizo

Last Updated: 26/2/26

Chaizo (“we,” “our,” or “us”) values the trust you place in us. We are committed to maintaining the highest standards of secure transactions and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Shopify‑hosted website (the “Website”).

By accessing or using this Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

a) Personal Information

When you interact with our Website, we may collect personally identifiable information including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment information
Account login details
Order history and purchase behavior

You may browse certain parts of the Website without revealing personal information. However, some features such as placing orders or creating an account require you to provide information.

b) Automatically Collected Information

We may automatically collect certain technical and behavioral information, including:

IP address
Browser type and device information
Pages visited and navigation behavior
Referral URLs
Date and time of access

This data helps us improve user experience, website functionality, and security.

c) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality
Remember user preferences
Analyze website traffic
Improve marketing effectiveness

Cookies do not typically contain personally identifiable information. You may disable cookies through your browser settings; however, certain features may not function properly.

Third-party service providers may also place cookies on our Website, which are governed by their respective privacy policies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Personalize your shopping experience
Improve our products and services
Communicate order updates and service notifications
Send promotional offers (where permitted by law)
Prevent fraud and enhance security
Enforce our terms and conditions

You may opt out of marketing communications at any time using the unsubscribe option provided in emails.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

Payment processors and logistics partners to complete transactions and deliveries
Technology providers such as Shopify or analytics platforms that help operate our Website
Affiliates or partners for fraud prevention and operational support
Government or legal authorities when required by law or legal process

All third parties are required to maintain appropriate data protection standards.

4. Payment Security

Payments made on our Website are processed through secure third‑party payment gateways. We do not store full credit or debit card details on our servers. All transactions are encrypted using industry‑standard security protocols.

5. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications

You may contact us to exercise these rights.

7. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

8. Third‑Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third‑party websites.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Users

As Chaizo plans to serve customers globally, your information may be processed or stored in countries outside your jurisdiction. By using our Website, you consent to such transfers in accordance with applicable laws.

11. Policy Updates

We may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.